
- Country: USA
- State: Wisconsin
- City: Columbus
- Address: 279 WI-89, Columbus, WI 53925, USA
- Store
Very deceptive and dishonest owner. Their quote and final bill is different. Job performance is awful. We had to call other plumber to fix the same issue which wright plumber could not fix it and still e had to pay some $300 to them. They never answered our call nor returned our call. Very greedy owner. Not to recommend anyone. Call other plumber but not this once.
I've used Wright Plumbing for years and have always had a pleasant experience. They're reliable, honest, and easy to work with!
We hired Write Plumbing when we had a plumbing emergency while out of state. We had a family member house sitting for us when the septic started backing up into the bathtub and the toilet wouldn't flush. He responded promptly and was able to get the work done that afternoon. When we got home we noticed the tub still struggling to drain, and the toilet "bubbled" any time the water was run in the tub or sink. A week later septic was coming up in the tub and the toilet was overflowing. I called Write several times and couldn't get ahold of anyone, so my husband took the day off from work, rented an auger and did did the work himself. He ran the auger from the house all the way through the pipes and out to the holding tank ( I don't know any technical verbiage) and found that a pair of toddler underwear had been stuck in the pipes. We have young children so, no surprise there. We were both pretty frustrated when we received the bill from Write for $450. $400 for labor and a $50 equipment rental fee. My assumption is that he augered just enough to get things moving but didn't auger the whole pipe to make sure nothing was stuck. Essentially a half done job. I called Write again and finally got through. I explained the situation and he very rudely told me if I had called him he would have come back out to work on it. After our discussion he decided to wave the $50 equipment rental fee. (Side note: our auger rental for our diy fix was $25) I mailed him a check for $400. A few weeks later I received a bill in the mail for $50 with a hand written note on it saying, " Why didn't you pay the $50?" So I called again. No answer. I left a detailed message and weeks later have still not received a call back. I'm really disappointed with our experience, the lazy work, and the lack of professionalism. Will not be recommending and will not be using their services again.
We had some last minute plumbing issues for a remodeling job . One call. Half hour later they were here. Quick, clean , very professional. Will use them again
Trustworthy, reliable, honest and hard working. Has done numerous project from remodeling to new septic for me all have turned out great!