Roto-Rooter Plumbing & Drain

Had a plugged outdoor drain that was causing flooding in my basement. They gave me pricing over the phone for time and equipment, and were able to come same day. Everyone was professional and helpful! The job was quick and since you pay for a whole hour the plumbing tech asked if there was anything else that he could help with before leaving. Usually service techs are ready to leave as quickly as possible after a job, so I was very impressed! Will hire again and refer anyone looking for plumbing work!

First, the driver over-charged. Clocked his time earlier then when he arrived and the 15 minutes he spent sitting in my driveway after he was “done”. Second, did not even do the job. We still have water bubbling up in our basement. Third, sent us to collections because we didn’t pay. Why would I pay them for not doing the job correctly?! Awful customer service, crooked repairmen, and an incompetent company. I can’t give a zero or I would.

Fast effective service.

Emergent issue and they wouldn't hesitate to come unless they had money up front. Very uncaring and business forward. Would not recommend for urgent issues.

I was able to arrange the job order efficiently with the office staff. The crew showed up on time and completed the task that involved some Initiative in finding the correct location.