Blanchard Oil Company

We needed to replace our 20 year old furnace. The staff at Blanchard Oil took us under their wings and made the process painless. They told us what we could do to reduce the cost.

Love this company. Wonderful service, kindness to customers from the customer service receptionist, Missy. Very happy--

Great company, just wish they would come to Newport more than 2 times a week!

Not happy or pleased with this business. We have been customers for over 4 years. Ever since day one when we bought our house, we could smell exhaust when the furnace ran. Not one technician (and we had many) could figure out what the smell was from even though they said it wasn’t normal. No carbon dioxide was reading and the carbon monoxide detectors weren’t going off. They said it was a throw away model. We have had this unit serviced by them numerous times. In December 2018, we had called them 4 times within 3 days (all after hours) it was trial and error trying to figure out why it wasn’t running. One technician replaced multiple items and the next morning we still had trouble. After all that the one technician said it was ice in the tank with kerosene which was from them. Hmmm but they replaced many parts. Almost one month later we had another issue where the cad cell melted. The guy put down 2.5 hours and he wasn’t even here 45 min. I know they tack on travel time but really?! Four days later it happened again so we called someone else. The minute this guy from another business walked in, he knew something wasn’t right due to the exhaust smell. He tore it apart and it had a crack in the heat exchanger. Go figure! Not one technician(other than the guy who replaced the cad cell, whom suggested we have it tested for a draft, but couldn’t do it cause he didn’t have the right equipment with him) ever thought of this or had ever torn it apart to check in over 4 years. I still owe a bill to Blanchard Oil and it frustrates me cause all that work for nothing. I had to buy a new furnace and now no more smell. We could have saved thousands of dollars in 4 years if they would have figured this out from day one. Will never use them again. Lady on the phone was becoming very defensive and short when I was venting to her about the most recent bills.

Awesome staff