
- Country: USA
- State: Virginia
- City: Richmond
- Address: 1207 School St B, Richmond, VA 23220, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I would recommend this company. Very good price and fast service. Replaced our upper and lower units in one day. Very pleased with service and price could not be beat.
If it were possible this would be a -122. This company strung me along for 3 weeks and failed to do anything. The owner specifically told me that he is at the mercy of his employees and cannot make grown people do anything. He continuously told me that they would come out and look at my property and failed to do so three or four times in a row. They have never followed up after even having an approval for financing. It's amazing how these people are still in business considering they have not been rated at the Better Business Bureau and have no contractor's license. There have been several complaints against them at the BBB and it is shown that the company is supposedly no longer in business, however, they are still advertising commercials for 3575 for a new HVAC system. The whole thing is a big joke and a hoax. Buyer beware do not call this company for anything. The biggest joke of all is the owner, Ron Fogg. I explained to him that our air conditioning had been out for several days when we called him and that I am disabled and must have air conditioning to cool me so that I don't become ill. He informed me that he is disabled too and there's really nothing he can do about it all I can do is continue to call him and check in. After a certain point, this became completely ridiculous and my husband and I decided that we were no longer going to harass people into taking our money. We moved on to a real company, One Hour Air. Within the span of two days, they came in, did an estimate, approved us for a full financing at a lesser price, completed all the work in addition to the work that Williams & Fogg said we would need, all with a smile professionalism and courtesy. Williams & Fogg should definitely take a page from One Hour Air. Again, buyer beware. And I hope that anyone who has received poor service, no follow-up, and just any other ridiculous thing from Williams & Fogg post up and get this company shut down. Thanks for nothing, Ron Fogg.
I had a wonderful experience they all very professional and were $1000 cheaper then anybody else. I called on a Thursday afternoon and by Friday afternoon they were finished installing a new heat pump and ac. I would defiantly call them again...
I wouldn’t call this company to come to my house to set a mouse trap!!! I had them install a brand new unit in and out.when I got home and saw the job they did I had to wonder if Ray Charles installed this thing.wires hanging from the unit exposed,drain pipe from unit not even hooked up so water just running under my house,and on the other end there is no pipe where the water should drain on the outside of the foundation.so from that hole I now have mice. Please do yourself a favor and call someone else!!!
I saw there commercial on tv that said they could put in a new heat pump for $3575 by that time the following day they were finished the job and my heat was pumping again. there office was very polite and professional and the technicians they sent out were were thorough...