
- Country: USA
- State: Virginia
- City: Richmond
- Address: 100 Oak Glen St, Richmond, VA 23225, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
27 Labrook Dr, Richmond, VA 23225, USA
- 5 reviews
Great value, great workmanship, great quality. Would highly recommend for HVAC and plumbing needs.
They were extremely fast...they arrived within 30mins of me calling. I fully expected to have to wait several hours or days before someone came out. Their work was very neat and professional. They cleaned up their mess. I think their price was $125/hr in which they ensure to tell you over the phone. My only qualm was the parts....I think their markup was rather exhorbetant. For what looked to me to be about $25-30 worth of parts, they charged about $200 . However, I can rest assured it was done right.
So I have been using Chase pretty consistently the past two years. I've learned they are very competitive in their pricing and very accommodating in emergency situations. Mike and Nick are accessible and always respond in a reasonable amount to time which is much appreciated!
Had to give 1 star so I could write a review. Otherwise it would have been negative stars. They worked on a heating system. I waited patiently for a month to be told they couldn't get a part. Said heating system could not be repaired and gave me a quote for $9000 for new system. I called another Hvac repair company for second opinion and they repaired boiler same day for $200. Chase should be run out of business for that kind of unethical business.
Amazing service! The representative was extremely cheerful when taking my call. Service was prompt and professional. Jeremy was extremely knowledgeable and fixed my issue very quickly. I am so thankful to have Chase looking after my HVAC!