Performance Plumbing, Inc.

I’d give these folks 10 stars if I could. They went above and beyond to help my family in a pinch. They managed the gas line installation project and ordered all of the required city inspections. I’m unbelievably impressed with each representative I spoke with, from the office staff, to the technicians, to the owner. Please do yourself a favor and call this group first. Get your project done right the first time! Thanks Mike and team!

Office staff and technicians are friendly and professional. Service was prompt. Fair prices for quality work. Highly recommend.

We had a couple of other plumbing companies out to evaluate our rental’s main line leak and decided to go with Performance Plumbing. I initiated a homeowner’s insurance claim after speaking to the first company that came out. Initially, I was given an estimate that also included tearing up our driveway. I was prepared for the ‘worst case scenario—I was preparing to pay the deductible and brace for an increase in our insurance premiums. After consulting with Seth France at Performance, he assured us that it wasn’t necessary to do all the quoted demolition per the first two estimates. The office staff (Mallori and Janet) was very helpful, thorough, and pleasant to communicate with. After putting us on the schedule, Seth and crew were able to replace the pipes and complete the job with minimal intrusion. The whole job was also half the price of what the other companies quoted—we even canceled the homeowner’s claim process. We are satisfied with a job well done and would highly recommend Seth France and Performance Plumbing to anyone who needs plumbing services.

We had no water coming out of the shower and called Performance. They told me there would be a $40+ trip fee which was fine. They came out within the hour, which was great. The shower diverter valve needed to be replaced and it would be $300 to replace the diverter. I asked him why so much, it would be just a matter of taking off the shower handle (which I can even do), taking off the diverter and replacing with a new one. The tech informed me that the diverter comes in a package with all the handles included and he would have to get the diverter from that package. I asked him why he did not carry just the diverter valve when it is available at Home Depot for under $30! The tech informed me that they don't carry it that way. I had guest coming. I was stuck between a rock and a hard place. I told him that I wanted to also tighten the faucet trim and snake the tub. I went on ahead and agreed to $320 to complete all 3 simple things. I had a 25 ft snake, I though he had a longer one. Turns out he did not. It has now been about 3 weeks. 2 of the faucet trim are loose again, he just switched it around without putting plastics stoppers or something. He is the professional after all. The shower diverter valve was too tight. It takes me 2 hands to turn on the shower! All this took him under 30 minutes to do. I am now in the process of replacing the 3 handle bathtub faucet, to 4 bathrooms, to a single which the tech recommended and said it would be easier to fix in the long run. But not by Performance. Giving Norfolk Air, Heating and Plumbing a try.

The service was thorough and amazing!