Curtis Key Plumbing

Your trucks are mobile advertising. So, when truck #2 is driving down I-64 in the left lane going below the speed limit durning rush hour; just shows what jerks you and your employees are. I see why your getting such bad reviews, here's another.

Installed my system in a new home and put everything in ass backwards now I'm willing to pay them and come fix it and they told me they can't help me. I noticed in my new neighborhood some of my neighbors having all of their air conditioning system replaced so that should tell you something about this company. By the way when I moved in I had hot water coming out of my garden hose and going to my refrigerator.

DO NOT USE THIS COMPANY! The owner Curtis Key is the most disrespectful unprofessional person I have ever met. Their lack of skills and poor quality of service make them a liability to anyone who uses them. My only hope is this company goes out of business before they can do more damage.

My experience with Curtis Key Plumbing was very distasteful and left and extremely bad taste in my mouth, April 18, 2017 I had a scheduled appointment for 0700 and at 0721when the contractor had not shown up I reached out to the company and I was given the total run around for 15 mins and then told someone would be at my house within the hour, so my already planned out day had to be readjusted to meet the needs of this "PLUMBING COMPANY" I thought it was all about "CUSTOMER SERVICE". When then contractor finally showed up I asked was my appointment sent for 0700 and he acknowledged yes it was schedule for 0700 and he had no explanation of why there was a no show and that he was tasked with coming over to my residence at 0730 so that is why he is over a hour late. throughout the wait process I spoke with the organization 3 different times and requested for a supervisor to call me and as of now 10:02am I have not spoken to anyone or a supervisor for compensation for the work being done at my home. After finally getting a hold of someone (not a supervisor) I was told that the owner Curtis never reaches out and speak with customers and it rare if a supervisors returns calls. I believe this to be UNSAT. I do not recommend others utilizing this organization for future plumbing jobs.

I had to wait a week for an appointment I had no AC then they did not show. They said they canceled my appointment. They had other clients to tend to. They installed the AC unit! Do not call these people.