C. B. Lucas Air Conditioning Heating and Plumbing

This has been an amazing company to work with. We bought a new unit and the service has been amazing. From install to the service. We had a Saturday issue with our ac, temps close to 100 degrees, and they were able to be here in about 20 minutes. Even if the office is closed they have techs working. I have had nothing but great experiences with this company over the past 6 years. Will definitely use them in the future!! Thank you C. B. Lucas!!

Great service from estimator and install crew. We've used this company to replace two failed air conditioners over the past two years. That's a lot of money. When the upstairs unit failed last year I knew I couldn't trust the repair company or home warranty service uses. Other companies came across as less trust worthy or overly expensive, but CB Lucas seemed friendly, responsible and honest from the beginning. They were! The pricing was reasonable too. When the larger unit went down, we knew we could rely on them. In the midst of a heat wave, they took great care of us.

Our A/C died during the heatwave. We called so many companies for help. Of course, heatwave equals no one can come out for days and days. One company sent a tech right away. We werent home when he arrived. We had to take a friend to airport. Our son in law was there and said the guy was very unhappy with how hot the house was. He called us in the car and he lied to us and said the problem was the filters. We knew he was lying. He assured us all we had to do is clean a filter my husband has just cleaned in an effort to get system running. The system was running just fine for him. So he left.house was 90 when we got back so we called the company and he refused to come back bc the house was too hot. Seriously. It became dangerous fast. So much for taking pride in one's work. We fled for 3 days. We set up a cooling system for our animals, left them water and such and left the house. CB Lucas put our current system in several years ago, so we called them and Angie sent a tech as soon as possible. He couldnt fix it that day, but he figured out a way to get us up and running for the night as even more dangerous heat was coming. Even though he didnt have the part that was needed, he treated us like human beings and made sure our system could survive while he got the necessary part. House peaked at 90. Cooling off now. Thanking God for people who care and work in difficult circumstances. CB lucas customers for life. They arent the cheapest but they are darn good, responsive honest and smart.

The company did an outstanding job installing a new A/C and water heater in our house. The installers were true professionals: knowledgeable, skillful, humble and focused on high quality results. During the installation they quickly detected a leak in the wall and fixed it. After the installation, they answered all the questions and explained how the new system worked, using impressive communication skills. They represented the company very well and did the job at the expert level.

Outstanding customer service. From the front desk to the service man/HVAC repair expert, Bill. This is a company that I highly recommend. From the house being at 42 degrees to a rapidly warming house, I would love our area to know this is a great company!