
- Country: USA
- State: Virginia
- City: Fredericksburg
- Address: 1320 Central Park Blvd Suite #200, Fredericksburg, VA 22401, USA
- Store
- Monday: 7:00 AM – 9:00 PM
- Tuesday: 7:00 AM – 9:00 PM
- Wednesday: 7:00 AM – 9:00 PM
- Thursday: 7:00 AM – 9:00 PM
- Friday: 7:00 AM – 9:00 PM
- Saturday: 8:00 AM – 6:00 PM
- Sunday: 8:00 AM – 6:00 PM
1111 Amherst Ave, Fredericksburg, VA 22405, USA
- 5 reviews
I had a positive experience to a not so positive situation. Mr Lee Davidson came out to check out my AC unit that I thought I would have to replace. Due to his diligent trouble shooting and great explanation along the way I only needed parts replaced. He didn’t push me towards buying anything particular but made great suggestions to think about for the future. He was respectful and kind. He respected our home. I would use my plumber again for any service they provide.
I called late in the evening (6:30ish) with an issue and as I was calling, I was thinking, “there is no way anyone would be working non-emergency hours and be able to come fix the leak. But let me see if they are or how much emergency hours would cost.” They did have a technician available to come out under regular working hours (until 9 pm) and he was phenomenal! Even though it was late he took the time and effort to ensure the leak was fixed satisfactorily and helped to educate me on proper care and maintenance of our system. He truly showed his love of helping others and getting the job done correctly and efficiently. It is nice to have someone look out for you and your property as if it was his own.
So impressed with the service from this company! Our AC went out overnight. I called at 7:30am the next day & they were able to have a technician to our house within an hour. The timeliness of the appointment was especially important since we have an infant in the home & are in the heat of the summer. In addition to the quick response the technician provided excellent service and throroughly explained the situation. Even after agreeing to a more expensive service, he was able to remedy the situation with a less expensive solution. We will definitely be calling this company for any future needs.
My garbage disposal was not working properly. I called my plumber. They responded promptly with the name of the plumber and a time frame. Oscar Sosa arrived within the window. He surveyed the work and then quoted me a price. He was thorough and professional. I will definitely used my plumber and Oscar again.
Our plumber, Jorgan, was very polite, personable, courteous and extremely helpful! He took the time to explain everything to me and answered every question I had along the way. He was very diligent in finding our leak. He even swept up the dust and debri after he was finished. It was a pleasure having him in our home! Mimi