David Nelms Plumbing & Septic

2 reviews
  • Country: USA
  • State: Virginia
  • City: Smithfield
  • Address: 1306 S Church St, Smithfield, VA 23430, USA
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2 Review(s)
Ot K
19.10.2015

The field hydrant they replaced just two summers ago now has to be dug up and replaced. It was a totally unprofessional job without proper stabilization or even adjusting all the nuts correctly. Now I have a huge water mess around that hydrant since the pvc is obviously cracked near the elbow and have to dig it up, replace the cracked pipe section and reseat the hydrant correctly this time with the right gravel and concrete collar. A year ago I replaced a different hydrant myself since I thought surely I could do a better job - and so I did. I looked up how and did it all for maybe $75 total, including the new hydrant. So what did I pay them almost $300 for?!? Hunh. Live and learn. I do not recommend this service. And yes, I'm thoroughly ticked.

Richard Brayshaw
31.07.2012

Called Nelms asking for help with an pump-out system that seemed to have faulty switch or some-such. I explained that the problem was with the pump or pump switch. Spoiler alert: Pumps these days tend to run on ELECTRICITY. They came out spent a few minutes looking things over and declared it was (low and behold) an electric pumps and they didn't work on those. "You'll have to find someone who does." Wha? They charged us $110 for a "service" call. Knowing this before hand, what kind of business would come out just to ring-up a service bill and not even attempt to fix it? The kind you don't want to do business with. Stay away.

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