
- Country: USA
- State: Virginia
- City: Alexandria
- Address: 4508 Apple Tree Dr, Alexandria, VA 22310, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
7214 Fairchild Dr, Alexandria, VA 22306, USA
- 5 reviews
Adam showed up and was able to identify the issue quickly and solve it even faster. He was extremely professional and knowledgeable. The best part however, was the mans epic beard. I am pretty certain the beard did all the work. Amazing experience all the way through! Thanks again Adam!
Adam did a great job clearing a really nasty blockage in our just purchased home. He kept us informed through the entire process and was respectful of our home. He even took time to educate us on maintenance and optional longer term services to consider. The dog loved him and his amazing beard. We’ll definitely call Adam again when needed. Thanks for the top notch service.
We were extremely happy with our service. Adam was punctual and friendly and explained everything he was doing and what we needed. He even gave me some maintenance tips. Most importantly he wasn’t pushy. He could have easily made more money with a harder sell but instead he earned our trust and repeat customers because we will definitely be calling The Pipe Doctors the next time we have a plumbing need. Not to mention, Adam’s beard deserves its own five star rating.
Water heater replaced within hours of my call on a Saturday. Reasonable price. Very friendly technicians. After installation, Adam (the tech with the great beard) explained in detail how to adjust temperature and how to maintain new water heater. No drama. Highly recommend.
We had a main water line pipe leak in our basement that required us to shut the water off to our whole house. I called Gary and he responded within minutes, and sent Adam over very soon afterwards. Adam arrived and was very professional, and great at customer service. He assessed the situation, and presented us with two options. You could tell he was really thinking it through and was knowledgeable. Although the less expensive option was attempted first, it did not fix the problem. They were going to have to dig quite a few feet from outside the house in order to access the pipe. Adam was reassuring and returned the next day with Jacob who worked hard at digging. Once digging was done, they discovered the pipe was encased in hydraulic cement and would have to drill through cement in order to access the pipe. They stayed until 11 pm that night doing their best to get things back up and running. Our case was quite unique, Gary the owner even came to help and they had to return the following day to finish the job, a total of 3 days. These gentlemen are all very professional and I highly recommend them and The Pipe Doctor. While working on this, Adam discovered another issue in our mechanical room that helped avoid another potential disaster for which we are truly grateful. Adam genuinely cared about our issues, and also planned ahead and even had all parts ready when he returned with Jacob and they swiftly took care of our second problem. Excellent customer service, knowledge and reliability are what you get with Gary's company....you won't find many companies like this. We will call The Pipe Doctor from now on for any plumbing needs and so should you!