- Country: USA
- State: Virginia
- City: Chantilly
- Address: 14004-J, Willard Rd, Chantilly, VA 20151, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
James came to our house this morning to install a new dishwasher. He quickly overcame a couple of installation challenges, and got our new dishwasher running in short order. James really did a great job, and he was a superb representative of the Doherty Plumbing Company. We are very happy with the service we received..
Great customer service. They earned my future business. Highly recommend
This company was contracted by home depot to hook up our gas line to our new oven on the day our oven was delivered. 6 days and 2 lame excuses later, they finally showed up to perform the service. We waited all day for them on wednesday when the oven came and then again on Saturday, only to be told that they showed up and no one answered the door. Baloney, since our very loud dog barks whenever someone is even close to our house. The inconvenience and lack of responsibility for making things right with us was absolutely intolerable. Then when the guy finally came, he made no mention of his failure to provide service in a timely manner. There's simply no way he came to our door without us knowing. We were eager to have a working oven and had built our day around him coming to hook it up. Once he did come, the whole process took less than 10 minutes, so it made the fact that he'd refused to come the other 2 days that much more infuriating to us. We had paid for the service ahead of time, so the fact that we weren't a priority speaks volumes about the way they do business.
Our sump pump broke and the water was quickly rising. I called Doherty and spoke with Mike who was very helpful. I was able to get same day service to resolve the problem. Our service tech Kenny was very knowledgeable and efficient. Very pleased with Doherty’s service. We will use them again!
Called the company, spoke with Mike, he was very professional, send my Omar and he was very professional as well, another technician came and I didn't get his name! he was great and knowledgeable, they fixed my problem and I'm definitely recommend this company .
