City Plumbing Heating and Air Conditioning

I could write a thousand words here and I still wouldn’t be able to adequately express how amazing these guys are. I have been trying to get my evaporator core replaced for over a month now. After being mistreated and taken advantage of by multiple companies in the area, City Plumbing showed me that there are still good, honest, hardworking people here. Ira came to my home on July 9th. He was here on time, and had diagnosed my system, got me an estimated price, and an appointment for the following day all within a surprisingly short amount of time. The following day, a technician named Bobby showed up at my home to make the repairs. Very professional, courteous, and experienced. He did everything that needed to be done very efficiently and for the agreed upon price....no surprises, no extra cost, and it was also the lowest estimate I got by far. When he left my home, he cleaned up after himself so well I couldn’t even tell he had been here. I really wish I had called these guys first, it would have saved me a lot of time and money. I will never use anyone else again, and I HIGHLY recommend them to anyone that needs plumbing or a/c work. To Ruben, Ira, and Bobby.......I really cant thank you enough guys, your honesty and hard work was very appreciated, and I will not forget it.

Jacob was very polite and professional. Found the problem and fixed it in a timely manner. Answered all our questions. Will definitely call City plumbing again. Highly recommended!! Once again thank you Jacob!

City plumbing is very reliable, they fix the problem the first time, very friendly. Very honest for all plumbing needs and very fast. I would recommend to anyone. Thank you for giving us the peace of mind knowing that our plumbing needs are complete.

Called them for a quote to estimate the charges and labor for adding laundry room plumbing to another section of house. They quoted me a $115 estimate fee. It was a surprise, but they had a good rating on google and it an economy like this, I expect them not to waste their time. I also expect not to waste my money, too. I scheduled the quotation appointment and they arrived later that day. It was a Thursday and they looked at the existing plumbing and everything I requested. Charged me $115 and said they’d have to wait until the morning to collaborate with the “boss” to get me an accurate estimate. Friday came and that evening I got an email receipt charging my card for $115 and and a JSA (job safety analysis) from them about being cautious when stopping and bending over... I finally received a call from the tech that had come the previous day and he said it’d be Monday before I got the quote, but he’d be sure to email it to me. I said okay. A week later (as I’m busy as well with my life in this economy) I realized I hadn’t received the quote. Called Crystal in the office, told her the situation, she put me on hold with a super annoying beep that I couldn’t handle after 10 minutes and I hung up and called back to be transferred to another older woman. She told me that they had quoted me a charge of $115. I explained I was needing the quote for the construction, the whole reason the $115 was paid. Rudely, she explained it’s just “Time and Material”... I said then why did you send someone out to charge me $115 to basically tell me we have no idea, just hire us and pay whatever and however long it takes us. You’re telling me a “reputable” business with 17 reviews and a 4.5 star rating on google cant give me a round about number, $5,000, $10,000, $15,000 estimation that I paid $115 for?

The tech that came out was so nice, very courteous and professional. He addressed my problem quickly and efficiently. I would definately recommend City Plumbing and will continue to use them!