Marc Francis Plumbing

I cannot, I repeat, cannot say enough about Marc's work-ethic and professionalism. Not only did he and his team exceed work expectations, his style of doing honest way business is refreshing. This guy is the real deal. He has firmly solidified himself as our 'go to' for years. Additionally, Joya who was our main number point-of-contact is always friendly and helped to expedite service to our house. I cannot stress enough how great these guys are. HIGHLY RECOMMEND!

I initially chose this plumber because of the reviews on various sites. The quality of service is probably pretty good if they show up. On the day of my scheduled repair, almost an hour through my appointment window, the service was canceled. I had to call and ask about the technician’s arrival time as I had to pick up my cat later and the receptionist advised the technician was out sick, and I would be missed that day, and possibly the next as they had some “large job” to attend to. There was no warning or call that morning to advise me no one would be there. Better yet, no one even bothered to call during my scheduled time. I had to do all the leg work myself just to be called back the next day and offered to do the service immediately, but still within a 3 hour time window. This is not acceptable service. We have jobs and cannot randomly take off work or leave to accommodate your schedule. Appointment windows are there for a reason and a courtesy call in the morning would have more than sufficed. Should you choose this company, be sure to be beyond flexible with your scheduling. With that said, no one was rude from the company, but their back end operations need some help.

Marc is a very professional business owner he was on time and gave me a reasonable estimate. His team arrived on schedule and were very professional as well. They did an excellent job with minimal repairs needed for our drywall. There will always be issues that come up during a major project that cannot be seen until the project starts. The Francis team did an excellent job of communicating, consulting, and clean up. Thank you

Jones came by the house and fix the problem with ease. Well at least he made it look easy. These guys are fantastic. The price was reasonable and they showed up when they promised. Very polite and cleaned up after himself.

Outstanding service. Marc and his entire team have been professional, punctual, responsive and did great work. I'd recommend in a heartbeat.