
- Country: USA
- State: California
- City: Upland
- Address: 945 N 4th Ave, Upland, CA 91786, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: 9:00 AM – 11:00 PM
- Sunday: Closed
This is horrible Customer service, before and after charged money, she is two different kinds of person. She, Norma, has broken her twice promises for my payment Invoice. When she charged money very fast and polite, after charged money, oh my God, so many excuses, "I am super busy.", no answer my phone. gave me the promise and not completed. I had made so many phone calls and finally she block my phone number. I only asked her to email me my Invoice. They replaced my Water Heater on 04/12/2019 at Glendora. So far, I am not receive my Invoice yet. Maybe she did this way, because she asked me to pay $50 additional transportation fee and I said "No". Because we are agreed $525 to do this job( Replace Water Heater and transportation). REPEAT AGAIN, I ASK MY PAYMENT INVOICE ONLY.
Had a great experience with them it's nice to see people with knowledge of what they advertise they do which is water heater repairs and Plumbing
Great service, quality workmanship, cool guy!
My GE wasn't heating to temperature. I called this morning, had a technician about 2 hrs later. He offered to adjust the thermostat but this is a low cost 6 yr old heater from Home Depot and I didn't trust it. So even though I appreciated the offer to adjust I asked for it to be replaced. Nick had the part on the truck and he made the repairs in about 30 minutes. This is the second time I have used Collier and I am sold. They are now my plumber company of choice. I was so happy my wife told me to tone down my review or no one would believe me. So this is my review, "toned down."
Great service, extremely fast and reasonable in price. I will be a return customer.