Roto-Rooter Plumbing & Drain Services

Can’t speak to the quality of work, but the estimate I received was 4 times the average of several other local companies I received quotes from. Call around to other places before considering them.

My husband and I were very pleased with the service from Roto-rooters. Jim was extremely helpful and kind. We had water leaking into our basement and had no idea where to start. Jim came and gave us a free estimate and was very helpful and upfront with us. He charged us exactly what he quoted us and we felt it was very reasonable for the amount of work he had to do. He fixed our water issue by running a camera through our drains and finding the clog/issue and dug up our drains and replaced them as needed. We will definitely call them next time we have any trouble.

Called at 12:51 am with a major water leak in basement because Roto Rooter is supposed to have 24/7 service. The associate said give them 20-30 minutes for a technician to call about our problem. The associate also said to call back of we did not receive a call. After 30 minutes we called back and the associate said we had only called 5 minutes before and was very rude and said the technician was probably on another service call and immediately hung up on us. Finally received a phone call from a technician at 8:08 am asking if we still needed help. No thank you! What terrible service! I'll spend my hard earned money with another plumber.

Price reflects the after hour call. The technician, Craig, was prompt and polite. He responded quickly (1am call) and restored our water and provided additional upgrades we requested. Outstanding!

They did not show up at all nor call for my 3:30 appointments both Wednesday and Thursday. I wasn't going to give them a chance for a no show three times. Cancelled with them all together.