
- Country: USA
- State: California
- City: San Juan Capistrano
- Address: 26081 Avenida Aeropuerto, San Juan Capistrano, CA 92675, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Erich and his crew were everything I would hope for, and actually more. They were quick to the emergency, handled it wonderfully, explained every step along the way, and generated trust.. The work was done expertly! I would recommend them without reservation Marlene Laping and Cal Harrah
We have been extremely pleased with the quick response and personal attention from Erich and A#1 Emergency Service. Erich truly cares about our business and our clients. The A#1 response time is absolutely amazing! The customer service they provide and clear experience they bring makes doing business with them an easy choice! I would highly recommend calling A#1 for all your water damage needs!
Eric and his team were great. We had a pipe burst in our kitchen and they came in quickly to take care of the water and get the kitchen restored. They helped us work through the process with our insurance company. Their employees were very nice and wanted to make sure the job was done right. We would definitely use them again.
We had a water leak in our slab last month and were referred to A#1 by our neighbor. Erich, the owner, showed up and investigated the problem. He explained the situation thoroughly and had his crew and a plumber out the same day. He walked us through all of the necessary steps to maximize our insurance claim. After having the leak repaired and all of the contaminated flooring and drywall removed, he turned the project over to his estimator, Tony. Tony handled the rest of the restoration to project completion like a true professional. He returned every call promptly and kept my wife and I informed and updated during the entire process. The bottom line is, water leaks are a major hassle to deal with. You will have different work crews with different specialties working on your house. You will also have to deal with your homeowners insurance. A#1 handled our problem seamlessly and professionally. I would not hesitate to refer them and/or use them again in the future. Thanks again Erich and Tony!
31 reviews 5.0 star rating 12/27/2016 Erich and his team were absolutely awesome! We had a water leak the day before we were moving out of state (and selling our house!); what should have been a nightmare to deal with was not. Erich and his team made it look easy and minimized the stress of dealing with the repairs. Erich quickly came over, assessed the situation and helped walk us through every phase of the process. Both the insurance adjuster and I agree he was very easy to work with! The repairs were done on time and the quality was top notch. If I were still living in CA I'd certainly use A#1 again and recommend you give them a shot; we were not disappointed that we did!