
- Country: USA
- State: Oregon
- City: Oregon City
- Address: 19446 Prospector Terrace, Oregon City, OR 97045, USA
- Store
One rate no matter what. We were quoted several hundred dollars for them to come and find our leak, which they estimated 1.5 to 2 hrs of work. We had an abnormally high water bill and had checked everything we knew how and couldn't find a problem. They came and turned off the meter and checked the same things and said there was no problem. This took about 30 min. They used no advanced skill or tools. We paid, but asked them if they would consider a lower rate given the work, but they said the charge was the same no matter what. Thinking this was high my husband googled local average rates on homewyse for two hours and one leak was $116 to $140. Perhaps this is not totally accurate but gives a good indication of what would be more of a fair rate. Yes, they say ahead what the price should be based on 2hrs and finding a leak, but in other situations the price should be at least based more on the job than a flat fee. They also make you pay at time of service so you can not consider this. You are better off to find a place that charges based on what they actually do. The website link is also inaccurate.
We refer to Tim all the time as our customers have had better experiences with him than other companies. He's worth the wait if booked out.