
- Country: USA
- State: Oklahoma
- City: Wellston
- Address: 332928 E 840 Road, Wellston, OK 74881, USA
- Store
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
As many others have said, a) the company was hired by my warranty company and b) I'd give 0 stars if I could. They came out four times to fix the drainage problem with the kitchen sink and the dishwasher. In all four visits, they were adamant that if the garbage disposal was draining properly, which it wasn't consistently if they would have listened to my complaint and still isn't, then the dishwasher problem was an appliance issue and not a plumbing issue. As it turns out, the appliance guy took the dishwasher hose off of the garbage disposal and quickly discovered that the plug on the disposal hadn't been removed. During the four visits, only one of the three technicians from this company even attempted to take apart any of the plumbing underneath the sink. The other three were "the disposal drains fine right now. The problem must be fixed." Do not hire and if your warranty company hires them, do not accept. The warranty company finally agreed to get another company to try and fix the problem they never did. *fingers crossed*
Contracted through our home warranty. They were terrible at communicating. They didn't explain the reason for the out of pocket charges the first time very well especially because we paid for 95% of the job out of pocket. They also poorly communicated how another contractor was supposed to install a support for the toilet flange after they ran pipe under the toilet flange... The instructions were so bad that our toilet is currently left unsecured to the floor because they "couldn't find" the support that my husband watched get installed. A smart, caring contractor would have just installed a support before installing the piping. They clearly didn't care about getting this job done right. No accountability at all. It was obvious all they cared about was doing the minimum and getting paid.
We are extremely pleased with the service, professionalism and expertise of Affordable Leak Detection. We have used them several times and have always been happy with them. It is an honest and reputable company and we would recommend them to everyone!
This is the company my home warranty company sent out, and I strongly do not recommend them. Extremely rude and unprofessional. The technician that came out was named Charles. I was told I would get a call 20-30 minutes before arrival, and I got a call with him saying "Hey I'm at your house." I was at work at the time and when I asked about calling 20 minutes out he said "yeah well I've been calling but i guess it was the wrong number. How long will it take you to get here?" in a very rude, obviously inconvenienced tone. After I stated it would take me 20 minutes he scoffed and then agreed to wait for me. Once he was here he treated me poorly, and brushed off any concern I had. He answered my questions if I was the most stupid woman alive and acted like he couldn't wait to leave my house.
Buddy is the real deal, he fixed both my showers in less than an hour! He explained to me the problem and how he fixed it, very good to work with. I’d recommend buddy to anyone.