
- Country: USA
- State: Ohio
- City: Delaware
- Address: 39 E William St, Delaware, OH 43015, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
If I could give them Zero stars, I would have! Even one star is a lot!. I hired them twice and they disappointed me every time. They never fixed the problem or even told me what the problem is. When I called their customer service to tell them that the faucet is still leaking after few hours after they left, the lady was rude and said that I have to pay again for the service when they came back. I did pay for their second service and guess what ? the faucet leaked again after 24 hours. They are not honest.
We had two clogged drains in our upstairs bathroom. The plumber came out and was not able to diagnose the problem until we removed the bathroom vanity. He said this would require him to come out with another plumber and gave an estimate of approximately $500 in addition to the $185 we had already paid. I used another company that was able to quickly diagnose and remove the clog by snaking the pipe. Also, the vanity did not need to be removed.
This company has horrible service. They offer no warranty for their work. They don't fix the problem at all and when you call them to tell them that the problem is still happening, all what they say is we don't know what the problem is and all what we can do is to come and check it again with a charge. The receptionist is rude and unprofessional.
Worst company that you can hire. The company is very unprofessional from the owner, receptionist, and to the plumbers themselves. The owner was so mad he told us to F off and find another plumber, talked over us when talking about the situation, because there was misunderstandings and the receptionist did not put enough time to fix the plumbing and the gas line, didn’t even write the whole service order when talked to her Thursday, even though when I talked to them that Thursday before they came out to do the plumbing underneath the sink and the dishwasher needs to be done plus a gas line to be moved, the receptionist said there should be enough time aloud for your appointment which it wasn’t! The owner said the call was recorded and said he was going to pay it back but by that time he already got so mad he was just screaming and said F off and find another plumber, so we never got to hear the recording then hung up on us. I have never been talked to that way. They charge too much. Just to move a gas line was $228. According to them that I did not know what they were coming here to do when I’m the one that made the call to set up the order. When I asked the two plumbers “you know what you’re here for don’t you?” just to see if they received the whole order and they reply “all I know we are replacing/move a gas line. So the order for the plumbing wasn’t told to them. They didn’t have any time for the plumbing that needed to be done and he would have to reschedule for next week. Please do not use this company that’s all I have to say very unprofessional and if I treated my customers that way I would not be in business very long. I wish I could’ve given them a -10.
This company is great. They were on time and were only there for an hour. They saved me so much money by doing what 4 other plumbing companies failed to do. I highly recommend and will only call Amanda Plumbing for any future needs