
- Country: USA
- State: Ohio
- City: Cincinnati
- Address: 3827 Spring Grove Ave, Cincinnati, OH 45223, USA
- Store
- Monday: 7:30 AM – 6:00 PM
- Tuesday: 7:30 AM – 6:00 PM
- Wednesday: 7:30 AM – 6:00 PM
- Thursday: 7:30 AM – 6:00 PM
- Friday: 7:30 AM – 6:00 PM
- Saturday: 7:30 AM – 6:00 PM
- Sunday: Closed
Mike and Dylan were very professional and knowledgeable. They not only identified and solved problems but they explained exactly what was involved. They did not try to sell anything I did not really need. I will be using Zins for my plumbing needs in the future. Mike and Dylan were the best!
After calling Another company who tried to charge me $90 for an outrageous estimate claiming it would be a 4 hour job. I called Zins. Their price was a third of the others, they were honest about cost of materials and there were no additional fees. Kevin hooked up my gas stove in about an hour and was professional about my mess of a situation. I will definitely use Zins for all my future plumbing.
We were once very pleased with Zin’s as we had one plumber out to our house last year who was very knowledgeable and friendly. However, that was not the case this time. Unfortunately we were out of the country when our backed up system occurred and called them. They fit us in the schedule but in talking to the plumber in the short time I had before I had to board another flight he was very rude and unable to effectively communicate the problem. I then called the office as I did not have his phone number in an attempt to understand what was going on. I then called him back and he said all was fixed for now but arriving home water was coming out of the stack pipe when the toilet he said we could use was flushed. So we paid $350 to have nothing done except for saying I think there are roots in your pipes. As time went on, he was frustrated that I called the office. Our sitter then told us he began badmouthing us in front of our children. This I find very unprofessional. Very disappointed as I loved our last plumber Ed from Zins, but this current one makes me very wary to use Zins again.
We have used Zins many times, at multiple homes, for many different things....from just a basic fix to a complete stormwater sewer line replacement that involved a lot of digging and jackhammering. All the plumbers have been timely, courteous, expedient, clean, fairly and competitively priced, professional and most importantly they know what they’re doing. Our entire family uses their services and we’re all thoroughly pleased. Thanks for coming out today, thanks for all the times over the past 10 or 15 years, and we’ll look forward to having them back....just hopefully no time soon!!!
Great service had a couple of plumbing issues that needed fixed.