Home Services at The Home Depot

I will NEVER use this location or any other EVER AGAIN. The lack of customer service and general knowledge is amazing.. Back in October/November I placed an order for a brand new kitchen. Was excited and thrilled! However, after I picked up "all" my cabinets I realized they forgot my sink and an end panel. My contractor had to hunt down the end panel and pay for it ALL over again after I had purchased it back in October. When my contractor went to install 1 upper cabinet, 1 lower cabinet and 1 pantry style cabinet we found them to be damaged. So after 3 weeks of trying to get this matter taken care of I finally got a hold of the man in kitchen department who originally sold me the kitchen. Another month went by with out a kitchen. When I finally got the 3 damaged pieces replaced, 1 was the wrong upper cabinet, I said screw it just put the damaged one in. I then get a phone call saying I owe $800+ ... I paid for my ENTIRE kitchen in October!! Even paid for the items I NEVER received!! They need to get their accounting together, they need to get their managers to call customers back when a customer calls numerous times and NEVER receive one!! I will NEVER refer any one to use Home Depot EVER again especially when they are purchasing a ticket item over $2,000.00. I don't write reviews, but after the phone call I received today I felt it necessary to advise customers to stay away from this company!!