
- Country: USA
- State: New York
- City: Mattituck
- Address: 13501 Main Rd, Mattituck, NY 11952, USA
- Store
Called on a holiday weekend, needed out door shower fixed and had a horror show of leaking tub from 2nd floor into our living room,. Came when they said, fixed shower short term, ordered part and came back and fixed for good with no prompting. (which was stunning - no one follows up) . He asked to look at the tub, I had concerns as company was coming for the weekend and best I could tell a wall was going to needed to be opened. Instead. He spotted a drain vent that was positioned up vs down allowing water to run into it. He rotated it and said no charge - totally fixed it.
Jim was awesome. Fixed our heat New Years weekend quickly and was reasonably priced. Great company!
They have hard to find plumbing supplies at premium prices. Service is gruff but knowledgeable. If you need something immediately that Orlowsky doesn't have, this is the place to go.
June, 2016 Hardy did Nail Salon at Southampton. it is a nightmare, store opened a couple week, flooded the whole floor, called them emergency in the morning, and show up later afternoon, since they didn't show, I had another plumber came, they checked and tell me hardy didn't put the check valve in, also the pump is too small. called my general contractor to contact them. they sent service guy here, and they are planning put a bigger pump in. it is a busy season for the our business, I really don't want anything happen to the store, the wood floor all buckled. I consult my attorney, I can sue General contractor to responsible for my damage. because I paid to my General contractor, he hired Hardy plumber. my attorney suggest me to sue both of them to small claim court, let them to determine who should pay my damage. I really don't want to do that, because the GC did 4 nail Salon's for me in Manhasset, Babylon, Deer park and Southampton. in 2010, my GC did Southampton perfect nail. he hired hardy too. I am taking a lots of pictures for evidence. Hope it can come to an agreement. May, 2016 Not reliable plumbing job they have been done on the commercial job. once the nail salon opened first day. it has a leak in the basement. also shut off next door's stores water supply. all the stores call the owner, What a MESS. the company sent different workers each time, how do they know what last plumber did the work, bad communications skills and follow up job schedules. April, 2016 Recently signed a contract with General contractor to do my nail salon in Hill st, Southampton. My GC did a couple of nail salon for me before. My GC hired hardy plumbing to do my pedicure chairs. They are not reliable, many times they told my General contractor they will show up at the job second day, We drove there in the morning from Manhattan and we were waiting at the store, nobody show up. I call the GC, he call their office and he told me they canceled, because they have a couple workers called sick, once it is understandable, but it becomes all the time. They only show up a couple days a week. I went there everyday after work about 6pm. when I saw no work progress, I call my GC again. I am so depressed. It is over 1 month already. I had 4 nail salons before. 6 pedicure chairs plus 1 hot water heat normally take 1 week to complete the roughing pluming work in the past nail salon that I owned. I was at store last Thursday to watch the Sheetrock contractor did the whole store, when I went there 2 days later on Saturday, hardy plumbing cut a few Sheetrock down because they didn't put the vent pipe and forgot to install one sink water line inside the wall, how can this happen, my GC told me the rough inspection was passed 10days ago. My general contractor already delayed me due to hardy plumbings, I am paying expensive rental in a commercial space. I am very disappointed with my my GC's decision for choosing this plumbing contractor. Very disappointed and stressed.
Great plumbing outfit they know their stuff!