
- Country: USA
- State: New Jersey
- City: South Plainfield
- Address: 40 Cragwood Rd, South Plainfield, NJ 07080, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Great service. My heating system stoped working. Petro scheduled a technician to come same day. Tech arrived and fixed the problem. I suggest you purchase their Premium plan if you have an old heating system. These contract covers a lot of issues and parts old oil systems, like mine, have.
They were very quick and responsive in getting a service tech out to my house to address my boiler issue. The service tech that came out to address the issue with my boiler was very informative and honest and clear with what the issue was and what our options were.
I just bought a new home and was having issues getting an oil company to fill my tank for heating. Petro really came through and helped me in every way while helping me feel confident that I was going to be taken care of.
The technician showed up prior to 9-12 pm window and fixed my broken sight glass. Then showed me how to drain my steam boiler. Which helped since I had no clue because we just bought our house. Then he helped me realize that no matter if I move to a warmer climate after the three years my body will become acclimated to the climate and that 65 will feel like 25 and there goes my warm climate move
I usually have a nice experience with Petro, the techs that are sent out are helpful and professional. When I call in I do get positive service, for instance the service date I had in place was for this Dec Thurs 13th but our unit was completely off and not working due to needing the annual tune up and when I called in to Petro yesterday Sunday morning they sent a tech right out for arrival between 1pm - 4pm and he actually arrived earlier at 11am which was fine because our heat was off and home was freezing cold. Tech was helpful and took care of servicing unit, had it going briefly and heat is now working good. Only down side is the service / oil is expensive... but i do understand you pay for what you get!