Home Services at The Home Depot

Buying an Andersen slider is like putting a man on the moon. Very complicated. Paid in total close to $4000 for a 400 series. Overall door itself is pretty good but still needs to be finished and exterior trim is really cheap. Acknowledge this is partly my fault but wish the options were better explained. Installation does state "all debris" removed from site, but I guess the old doors not considered "debris". Had to lug them to curb myself (and of course trashmen broke them so had to pick up all the glass). Not huge deals in all but again paying that amount of money for a slider I expect everything to be done for me.

This has been he worst experience I have EVER had with s store. We are trying to get carpet installed. We just moved here and through we would not move until the carpets had been installed. They say it will only take 7 days. Just to pay was a HUGE hassle. I stood in the flooring department for 20 minutes no one helped me. I went to customer service and they paged flooring for 10 minutes and still no one to help me. We finally get it paid 2 days later. Do not hear about installing the flooring. Call and they say I should hear in 2 days. They FINALLY call. We can install on the 16th. Today is the 1st. I have to wait another 16 days AFTER I have already waited a week and a half since ordering the carpet. I call Home Depot again and say she said it would be installed by the 10th (my parents are coming into town) and she continues to tell me that no they have no control over outside companies schedule. For the WHOLE area of cherry hill they only work with one company to install. We out in our order for carpets July 22nd the second day after we had moved to the area. And with Home Depot we won't get it installed till August 16th. HORRIBLE! I'm beyond disappointed I cannot enjoy my new home because of the incompetence of this place.

Great selection and friendly staff but I hate the soliciting. There's always someone trying to sell something as soon as you walk in ... one time I fell for the water test, they call you and set up an appointment and the guy shows up outside of the scheduled window and tries to scare you into this multi-million dollar product. The reps at the store are different then the person coming out to your home, usually not overelly pushy, but unless I stop by your table and ask questions then I'm not intrested.