Petro Home Services

THANKS FOR SENDING MY BILL TO COLLECTIONS!!! YOU ARE THE WORST COMPANY I HAVE EVER DEALT WITH!!! Why would my payment plan from March magically stop?!?! I had a payment plan?!?? FIX THIS!!! Remove the collections now!! I REFUSE TO PAY THE BALANCE IN FULL!!! Set up a payment plan like a normal company and fix this!!!

If I could give ZERO stars I would.... beyond done with Petro! Now I don't write reviews, waste of my time, but.. FIRST... Years ago the furnace repair guy tells me I have frozen lines outside and wants to charge me $300+ dollars to tell me that. Then it kicks ON, as I'm writing a check and complaining telling him that it was ON and OFF that morning but it was puttering all night, BUT STILL RUNNING AND THE NOZZLE WAS SPRAYING FINE, yet he kept insisting their wasn't any way it was running and telling me I'm wrong). SO... I gave them another chance. After needing 6 stitches in my finger, I couldn't load wood in my wood stove, so we wanted to order fuel. NOW we are getting our new furnace put installed in 2 weeks, so wanted to ONLY get 100. They said they "couldn't" break the minimum even after being a customer for 6 to 8 years, and WANTED TO CHARGE ME DOUBLE THE PRICE as Falcon wanted AND they delivered the $100 with a small doable fee. The lady who dealt with (Devon) was excellent so no bad things about her. She even took down notes about our conversation for people because at that time I was going to call back SO GIVE HER A RAISE. But change your policies for loyal customers or you will lose them. From comparing your reviews online, I see who has a better moral backbone for sure. Sorry for the rant!

Prompt service call to "no Heat" issue. Technician was polite, professional and informative. I was very happy with the advance call letting me know the repair technician was on his way. This is very considerate. Overall, great service with Region Oil, consistently.

Very happy Leo came early and not at the midnight to 3am window I was told. No call to say he was on his way, though. Hats off to Leo, He got my furnace up and running promptly and quickly. Very much appreciated after returning home from vacation to find no heat.

Just tried to call and schedule a maintenance for my furnace...Tiffany from the Petro Home Services Department told me the earliest date is in June 2019!!!!! I have been with this company for 13 years.....guess my customer loyalty means nothing so time to look for a new service company. If there was a zero stars I would have picked it.....if you are booking out 8 months for maintenance sounds like you don’t have enough technicians for the demand.....get your act together Petro! BYE ????????????????