Donaldson Plumbing & Heating

Trevor from Donaldson’s was at my Boonton home yesterday to fix a water pressure issue to the 2nd floor of my 1910 home and I cannot say enough good things about his professionalism! In less than 10 minutes he determined the issue and in under an hour it was resolved. My family has used Donaldson’s before and we’ve always been happy with their work. We’ll continue to refer Donaldson’s and you should to! Ask for Trevor!

Used Scott multiple times over the past 10+ years. Work has always been good and held up over time. Compared with other plumbers i found him much more responsive and his staff has always been friendly.

I had used this guy before and they were ok. I scheduled him to come Thursday morning on Wednesday the night before. We set up for morning from 8-12...I found out late Wednesday night that my sister couldn't be home in the morning because something came up. I called first thing before 8 am Thursday and very nicely asked if he could switch it to the afternoon. He took off on me & said that he would have to call all of these other people and reschedule them & made this huge deal & was straight up rude. I said thank you please do not worry about it I'll figure something else out & I hung up. A minute later he called back, I thought it would be to apologize but instead he decided to yell at me at me some more about how this is my fault and not his then he said good bye and hung up on me. This is one of the most unprofessional and upsetting experiences I have ever had with a person/business. I believe his anger was twice as scary knowing that this man had been in my home before, and knowing that he will continue to go to unsuspecting people's houses. Be careful, a man with this level of anger is not someone anyone should be letting into their home.