Frank De Riso & Sons Inc

I am writing this somewhat reluctantly as so far I am satisfied with the job Patrick did installing my indirect water heater. A small part (PVC) he changed saying its cost was around $75 appeared on my bill as $144. I have tried to sort this out with Gregg who does the office work, billing etc., but to no avail; poor customer service leaves a bad taste, it's not even the money part but more about the principle of it. Very sad!

Frank DeRiso & Sons is family owned, reliable, w/outstanding customer service, attention to detail & super tidy. We’ve used them for over 14yrs they did our kitchen & two bathroom renovations, plus a water heater replacement, among other things. Always A+

Frank deriso plumbing installed heating system as part of our kitchen renovation last year. This winter the system was not working. We called them three times with no return call. The third time I called them they told me I should get another plumber to look at it. Unbelievable, they didn’t even have the decency to call me back. Aweful!! Quick to collect money but they don’t want to fix a system they installed less than year ago. Would give them negative rating if I could