Tindall Ranson Plumbing Heating & AC

I was very skeptical on using their service based on the google reviews but was pleasantly surprised with the experience today. The technician, Kevin Haggerty was on time and very thorough with the job. I had to extend the gas line few inches and he did a great job from start to finish. What surprised me was, the job was to fix the gas line for the range in the kitchen. After the job was done he checked to make sure our furnace and water heater was working properly as he had to turn off the main gas valve outside the house to finish the job. Happy customer !!!

My water heater cracked and flooded my basement late Tuesday night. Tindall & Ranson sent Andrew out to replace it the next morning. He was prompt, friendly, very personable, and explained everything to me in a way that I could understand. He showed me a couple of things that needed to be upgraded so that it would pass inspection. They even took care of the permits. Andrew got the job done in less time than he said it might take and did a fantastic job. I was so grateful that I could once again use the water, especially since I had my infant grandson living with me and having water was essential. I would definitely recommend this company.

My tech was on time and courteous. He walked through what needed to be done took care of the paperwork and got the job done. He met the time frames he gave me and cleaned up when the job was done.

The first time their guy tried to overcharge me without telling me in advance. He came in and did bunch of “work” then asked me to pay triple the price I was quoted on the phone. I called out on him that he should’ve told me before charging me so I would’ve been informed. I think he was trying to take advantage of a housewife who knows nothing about anything. Since he left, our heater had more problems, a loud banging sound that wake us up through the night. I called them about it, they wanted to charge us more for just coming out to see what’s going on, even though the problem occurred after their technician came by. It’s obvious they did something here and created this problem and now they are trying to make more money by coming out. Dishonest and shady business.

They showed up early diagnosed and fixed the HVAC problems very quickly. They did a great job. I couldn't have asked for a more professional response.