Sparrow & Sons Plumbing & Heating

Sparrow Plumbing is an excellent company. They came over and put in a new mixing valve and trim package on my existing shower. They also did the rough in work (new water lines etc.) for a new shower. Regarding the later, they had to get a bit creative to fit it all in. These folks are fair, honest and do excellent work. Mr. Sparrow will come over and give you an estimate in advance. They have my highest recommendation.

Simply the best service and professional work I've seen. The help from beginning to end of our projects has been excellent. Highly recommend Sparrow & Sons Plumbing and their entire team of pros.

Fool me once..... Issue: Bathroom sink not working (no water coming out). Service tech stared at it for a while at a loss. Solution: Wife finally figured out that the filter was clogged. Oh well. We will pay for the hour visit charge. Issue: Water heater not working. Solution: None. Multi-day delays. Tech not familiar with the model and would spend time on the phone with the company to service. Blew on some parts...shrugged shoulders...told me to buy a new one. Got it fixed from another company for a 10th of their replacement estimate.

We contacted Sparrow and Sons because the toilet in our master bathroom was not flushing properly. They spent about 5 minutes at our house (literally). They walked into the bathroom and then out to our septic tank. They opened the cover to the tank, told my husband that it was full and said that there was nothing they could do for us since they don't do work on septic systems. That was all well and good. At least we found out what the problem was. But they charged us $225 for the visit for doing absolutely no work!!! And they charged us for checking the sewer line when they had done nothing of the sort!! This was outright highway robbery. We did get them to drop the charge to $175. But it was still ridiculous to charge that much to do nothing except tell us that there was nothing that they could do. We will never use them again.

i have used Sparrow Plumbing since 1986. they did the original plumbing in my house and a variety of issues . In the past they were prifessional,courteous and interested in the customer. recently after surgery i need to have i inline filter replaced. i called and ask that if someone was near my house perhaps so.eone would change this for me. Not an emergency. A plumber came . I gave him the filter and less than 15 minutes it was changed Sparrow sent a bill for $125 That is $500 per hour. When i suggested this was gouging they reduced the cost to $106. The peopke who built Sparrow obviously are not there any more. I was willing to pay but not gouging prices. In the past this would not have happened.Not sure who is running the business but the word family is gone from the firm