
- Country: USA
- State: North Carolina
- City: Wendell
- Address: 1532 Eagle Rock Rd, Wendell, NC 27591, USA
- Store
Thank you, Chris, for your prompt response! Chris was able to assess the situation quickly and gave us a clear understanding of the problem. He made the necessary repair and even went beyond to help make the opening more sanitary. Clean and professional! Great job!
Awesome, honest caring company. Highly recommend!
I would give no stars if I could. They installed a brand new well pump 3.3 years ago to replace one that was 21 years old. I was so happy with the service back then. Fast forward to yesterday when I called and because my water pressure was acting up, strong at times and literally shutting off at others. I called them back since they were the ones that installed the new equipment. I had to leave a message and then Lisa called me back. I explained what was happening, she told me she was walking into a store and would call me back ( not sure why she even called back at that time) and that is was probably a tank pressure issue. I waited 7 hours for a call back to get on the schedule to no avail. I called Lisa back and she had no recollection of our conversation so I explained everything yet again, at which point she pointed out that it would continue to do this until it completely stopped. REALLY!!! That is why I am calling!!!! She again said she would see when they could get out to my home and get back to me. That NEVER happened. I called back this morning to CANCEL as I was able to get service from another company immediately. And they explained that it sounded like a possible issue with the pressure tank under the house and not the well pump. Which is good news!! Anyway, if you are looking for a company to at least give you the courtesy of a call back....DO NOT USE PEARCE!! Thanks for nothing Lisa!!!
Good work at a reasonable price. Very easy people to work with.
Great service, great value. The mechanics and technicians are professional friendly and knowledgeable.