Brown's Plumbing

My parents don't have access to a computer, so I'm writing this for them...only because, I know I called on their behalf to help set up an appointment. The gentlemen called my mom set up an appointment to come out on 03/16/18 at 3:00pm. He stated had another job on the same day...but would call prior to coming. So, 3:00pm came no call. My dad called and left a voice message. We sat around until 5:00pm. This gentlemen didn't show and didn't call to state he wasn't coming. Then had a nerve to call 2 days later. I don't understand, if you couldn't make it...a phone call would've been better than nothing. Poor customer service. I'm giving 0 stars. 1 is pinned ....because this is the only was to post a comment. I truly hate it ....if a real emergency had been the problem. Sorry your lost....