Home Services at The Home Depot

Now here's something you can talk about bought flooring lot of different styles Eric was really very knowledgeable and helped us pick out the flooring it was best for us good warranty durable we have decided to install it our self and he was a tremendous help in showing us how to do it and getting us the tools that we needed Harbor and MacArthur in Santa Ana that's my home store

The usual go e depot that has plenty of helpful people.....

Great staffing but, Chanel Hall is Awesome !

Very Very Disappointed!!!! However it seems that the majority of others have all had frustrating experiences with Cerritos Home Depot. I went to Cerritos Home Depot and assisted by Frank. He was knowledgeable, courteous and helpful. He gave me an estimate on Milgard windows and scheduled someone to come and verify measurements & give me price on installation. The installation estimator showed up on time but that's where good service ended. I was informed that they only install Simonton, not Milgard as I was quoted at the store. He did not seem knowledgeable of Milgard windows and actually critical of them. He said Simonton is their best seller but when I looked up Simonton windows at Home Depot, customer rating was 1 1/2 stars. I asked a lot of questions about how they would install. I never received a clear & concise response to any of my questions; only "trust us, we're Home Depot , we will do a quality job for you. He quoted a flat rate for the Simonton windows with installation. But after numerous requests, he refused to give me a breakdown of costs and finally said he had to leave. Spoke to Frank at Cerritos. He said that was incorrect and would have the supervisor Brian call me. It's been 2 days and I have not even received a courtesy call. Based on all of the negative reviews/ ratings for Home Depot installation services, there certainly seems to be a disconnect between the window specialist in the store and installation personnel. With all of the negative reviews, you would think Home Depot Management would wake up and realize there's a problem. Perhaps that's naive thinking on my part.

Buen servicio