AA Quick Electric Sewer Service

CAUTION: this company does not warranty their work. I don't like to leave bad reviews but I believe this instance it requires that I do for any future customers of this business. May 1st we had this company come out and clean out a clog in our septic system. They seemed happy to help and showed up, then after spending less than 30 minutes at our property, said they were done. They called me not 20 minutes after finishing. They told me the service was completed and the charge was just less than $200. I told her with it being that much we probably wouldn't use them again, naturally, as this is a really high cost in our opinion. After that, I asked Brenda to send me a receipt because they had to be paid 20 minutes after completing the work (no bill was sent just a call asking for a credit card.) We paid but no receipt was sent. I still don't have that receipt. Then, less than 3 weeks later our septic clogs up again. So, I call Brenda letting her know what has happened, she said let me check my records and call you back. After 5 minutes she called me back telling me about how they won't warranty the work because the pipe was old, small, and was filled with baby wipes, etc. Hmmm I thought and asked her "Why didn't you tell me this back on May1st, why am I hearing about this now?" She then got really defensive start blaming me saying that I was rude to her last time (when I mentioned we wouldn't use them anymore because the service charge was really expensive), and then she suggested I call someone else and hung up the phone...... I have yet to see the receipt or any information about our septic system and we are left with Raw Sewage in our basement. UPDATE: As I was typing this, my father called the field technician to get his explanation, who told him that he thought there was roots in the line. Which is kind of confusing because the house is on a major road and has no trees around the septic system. But again why are we hearing this after we call them back? It seems that this company has no files or notes and try to find ways to get out of warranting the work. So buyer beware here, this is not a reputable company. Hopefully this helps someone from having the same problems.

My choice for sewer Drain clogs Company usually timely efficient

Guys did a great job.

I went through a long haul of plumbing issues in my house these past few weeks... everything from my kitchen sink getting clogged up, to the dishwasher overflowing, to the laundry pipe overflowing, and the main sewer line backing up. I called a different plumbing company first and was told that I would have to have the pipes under my basement floor replaced. Called AA Quick and had a plumber come out to do the main sewer line. Had to call AA Quick a second time, but this time I requested one of their best technicians - which they sent the next morning, who spent over an hour inspecting, clearing, and testing all of my plumbing. It was very evident that he was proficient in his job and wanted to make sure that everything was done thoroughly and correctly. After he was finished, I asked how much I owed him - and he covered it all under warranty. AND he cleaned up the mess downstairs! I could not have been happier with this technician and his attention to the job. I would recommend AA Quick to anyone in town - and they also had the best prices!

Good price, excellent service