Sunrise Plumbing Inc

Was very unimpressed by the service. Mike put in a reverse osmosis for us and took out the old one we had. He told me the only line he didn’t replace was the one line going to the fridge. I thought that line must be fine then if he never said anything about it or asked if we wanted it to be replaced. Less than 24 hours later, that line was pouring out water into our laundry room and I didn’t notice until the next morning. Our carpet downstairs and laundry room was all full of water. Called up mike and he came out and didn’t want to take any responsibility for the incident. Said it wasn’t his fault and we needed to submit it to our insurance. He was very rude about the situation and said “well it wasn’t leaking when I left”. He didn’t offer to take any money off our bill or help pay for the restoration company to come out. My husband looked and said it cracked where they connected the old line and the new one. Was very disappointed by the way I was treated especially because he knew my husband since his was little and was friends with his dad. Will not be using him again and will not be recommending him to anyone.

Over the past 5 years I've used Sunrise Plumbing and couldn't have made a better choice. Mike is great to work with, gives several options, ideas and even gave me a few things to try prior to him coming out, WHO does that? Very satisfied

Mike at Sunrise Plumbing is the best plumber that I have ever had work in my home. Not only does he know his business well, but he is a very friendly likable person. I have had him install new faucets, toilets and repair garbage disposals. When I thought I had a horrible problem, Mike found a way to repair the problem without having to install new materials. I would recommend Sunrise Plumbing.

Very expensive. Very vague with his estimates. His accounting practices are way in left field. His assistant didn't now how to credit a down payment on the bill they sent me. She would add my payment to the bill instead of a credit. I had to ague the point 3 times before Mike took over the bill and corrected it. She wasn't very pleasant on the phone either. I used Sunrise twice. The first time they charged me a trip charge of $75. The 2nd time I used them, they charged $350. The quality of work was good. The service and support sucked. I'm just saying....

Great work, horrible work ethic!!! I contacted Mike with Sunrise Plumbing because my hot water was running out too quickly. I spoke with his assistant who informed me that he was finishing up another job less than 10 mins away and would be right over. I asked her, what the sevice charge would be and she explained there isn't one, just a $100/hr fee. Mike arrived, solved the problem and then informed me that I owed him $250. I asked how much the parts were and he responded $40. That would mean 2+ hours of work. Mike explained that he gets paid for travel time as well. That's fair enough, but when I looked at my phone, it had only been 50 minutes from the time I originally contacted his assistant, so why was he trying to charge me for 2+ hrs of labor??? When I informed him of the rate his assistant quoted me, he insisted that he was working for 1.5hrs at least. Once I explained the time of my original phone call, he came up with an arbitrary charge of $190, which is $50 more than what he earned. What a ripoff!!!! If you call this guy, be sure to have a stopwatch set from the moment he walks in the door!