
- Country: USA
- State: Maine
- City: Bangor
- Address: 142 Farm Rd, Bangor, ME 04401, USA
- Store
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Friendly on the phone, fast response, efficient service. We received good feedback about how to prevent future issues with our pipes as well. Very satisfied!
I am extremely disappointed with Harley's they do not care about there customers only how much they can charge you and they will charge you as much as they possibly can. So to come out to my house and fix a simple pressure release valve was gonna cost me 260$ mind you since they didnt fix it it cost me 95 dollars for them to take 20 minutes out of there day to tell me that piece was broken along with my water feeder (which isn't broken that was a lie aswell) to replace both he was gonna charge me 662$. So anyways I got the whole thing fixed for 17 dollars that's how much the valve cost. Easy fix done in 30 mintues. I will not be using there services anymore that's for sure.
Called them to inquire about replacing my water main, it is in rough shape and the Water Co needs to replace the meter but they can't do it due to the condition of the main coming in. Talked to Harley, explained the situation and they setup an appointment to have somebody come over. The plumber arrived on time, was pleasant and seemed happy to answer questions, but on simply seeing the main he immediately announced that they do not do that kind of work, charged me $95 for the "service call" and left with no referrals or options. If Harley doesn't do that kind of work, they should have said that on the phone. But I guess they couldn't whack me for the $95 if they did that. I wouldn't have minded the $95 if they had done something, anything, or even given me some referrals, there would have been value in that. But to do absolutely nothing, bill me and leave was a complete waste of my $95 bucks.
We lost our water yesterday and called Harley the Plumber. We were told we needed a new Submersible Pump for our well. It was Sunday so we knew the rates would be a little higher. But I'm getting so much flack from friends and neighbors about what crooks you guys are, it made me wonder. I went online to Franklin Submersible Pumps and entered all the info on our new one. You charged us $2,500., a new pump costs between $400-485. I cannot believe that you scalped us that much!!! The gentleman who came was very nice, he was here for about 4 hours, and very professional. But I can't believe the cost. We won't be using your services again. You should be ashamed for what you charge people who are in a bind. Have a little compassion for God's sake!! Joseph and Deborah Johnston Hermon
Had a clog in a line in the house. It was a pretty severe clog, as water was backing up into the house. Called Harley to come fix the problem. They stayed maybe 20 minutes, and told me I had to call another plumber as their equipment couldn’t reach the clog. Still, they charged $525 as their equipment left the truck so it was a mandatory charge. What a rip off. Never again