Royal Plus, Inc.

From Start to finish what an exceptional company. they came right out took care of the problem and had my place back to better then normal within 30 days. Highly recommend !

I wanted to first thank everyone in this company, My house is absolutely spectacular. Neal Corbin, Meg Lesocky, Eric Mcleary and Joe Mitchell were very Professional and listened to everything i said and very detailed oriented. I even got a call this past Saturday almost a month later from The director of sales to see how everything was and to see if i was still happy.

Wish I could put 0 stars. Dealing with this company has been a true nightmare. Between the incompetent people and the lies and broken promises I would never in a million years recommend them.this is a picture of what the flooring people did to fix one of the many boards that were messed up. He did this and put my bed back over it so I wouldn't see it and tried to hide it from us because he figured I would never see it. Then after we saw it and they came back to "reinstall" the floor AGAIN not only did they bring the same installers that I firmly said I did not want in my house again they tried to take of the sharpie X that marked the bad boards with turpentine so they could reuse them because they ran out of flooring(which I told them ahead of time would happen)I saw the head flooring guy James wiping it off and handing it to the guy to put it back on and then when I confronted him he said he didn't do it. I SAW him do it! Then they said the flooring is all defective. Now they have to come for a third time to pull all our furniture and belongings out of the house AGAIN To reinstall the floor that we had picked out originally that their guy said was below our insurance budget but then we were told he "made a mistake" in telling us that and we had to get the floor they now say is defective. That is only a tiny bit of what we have gone through!!! BUYER BEWARE!! My husband will be calling you tomorrow, I have to work. I wrote this after I spoke to Meg this morning and she was very rude to me. I understand that my husband wrote a review but I felt that pictures speak louder than words. We have a huge list of things to talk to you about.

They did a wonderful job and they came in at budget. They took care of my broken pipes and fixed everything that was damaged. Great company people are quick to be negative but they are rarely quick to leave a positive review.

VERY PROFESSIONAL AND COURTEOUS. Came in and did the work swiftly. I definitely would recommend to friends and family.