Home Services at The Home Depot

Needed to pick up cinder blocks for our garden for a second time today. Sean helped move a bunch of pallets around on the forklift fairly quickly and helped us load our carts. He was very polite, professional and quick. Best experience I've had at a home depot yet.

Pine Country Home Service is horrible and never completed their work. Do not hire Travis Austin he is a con-man

Chose and PAID for whole house carpeting. I was told that the carpet would be installed by October 16th 2017. I have company coming to visit in November so was happy about the timing. I did not hear from anyone so I called to ask when they would be out to my home. I was told the carpet was on back order and installation would probably not be for several weeks later than originally told way AFTER my company comes and goes back. Where is customer service??? Why did someone not call to tell me so that I could make other arrangements? Now it is too late. I paid $3,000. I hope there will be no problem getting my money back?? I am very disapointed with The Home Depot.

It always seems like the negative reviews get precedence, but I love this store. Honestly, I've only had the pleasure of working with one of their kitchen designers, but she was great! Otherwise, I'm here at least twice a week and they have 95% of what I need (excluding some specialty stuff that I use for projects.)

John in the contractor department is probably one of the best sales, customer service reps I've met. We're a larger company looking to replace kitchen cabinets in all our homes. John has been a huge help through this whole process. Looking forward to working with him.