Texas AC & Plumbing Specialist

Eric and Carlos came and replaced my mother’s entire air conditioning system this last Thursday and they were wonderful. Very polite and super neat; they left no mess at all. Both were knowledgeable and quick with their work. They were also very helpful and patient with us showing us how to use everything. We would definitely recommend and use them again in the future.

I've used Texas AC before for plumbing and had a wonderful experience with Blake but my AC experience has been a nightmare. I called to have someone come out to look at a broken ac and was told a technician would call ... 2 hours later I call back and the same story. I call in the morning (after they find no information about me calling the day before, twice) and they assure me someone will be by from 5-7pm. At 7:30 pm no one has shown up so I have to call again. Larry (not the tech) sends me a text saying they are at a call and I am the next person ahead. At 8:30 pm he tells me he is on the way. It is now 10:00 pm and they have not finished another job nor will they be done for another 2 hours. I understand it's summer and it's busy but there were ZERO apologies for anything and this is day two of no AC In 100 degree weather. I will not be using this company again.

I am pretty picky about my service providers, and I really value honesty and trust where thousands of dollars may be involved. AC is critical in the Texas heat and there is a lot of tight competition. I am now a return customer of Texas AC&Plumbing Specialist and can honestly say they have my trust. Ask for Frank - he will take care of whatever you need done and you can be 100% sure you'll be getting the best service and deal in Round Rock. Frank is also a fellow veteran and I support veterans. 5/5 stars.

Admittedly, they had to come out twice, but they honored their work and the second visit they didn’t charge me for a thing. The serviceman, Frank M, was very professional and knew his stuff. My AC is working like a champ. If you call, ask for Frank and get it fixed right the first time. Thank you!

I hugely appreciate FRANK, the actual repair person who came after the estimate. Honest, knowledgeable, kind and skilled. Solved my problem quickly without an attempt to upsell me at all. Ask for Frank M. He's terrific. I also appreciate the terrific woman who answered my call at the main office and who was also extremely helpful.