- Country: USA
- State: Maryland
- City: Silver Spring
- Address: 2412 Linden Ln, Silver Spring, MD 20910, USA
- Store
Outstanding service. They explained everything up front. Gentlemen by the name of Bubba in your office was so nice and very knowledgeable. I will definitely use your services again. A+
Very professional and knowledgeable technician who came out the following day to provide emergency service to our boiler. So grateful they were available, because other companies didn't have appointments for another 3-4 days. A little costly though.
Woke up this morning with no hot water. I called Thomas Clark because they came up on a Google search for hot water heater repair. the woman who answered could not have possibly been ruder. asked if somebody could come out to look at my hot water heater, she literally responded with "well do you want to pay overtime for that?" in my opinion that's not really the way to talk to a new customer as the very first thing you say. I don't know how any new customer would be expected to respond to that. What I asked her what pay overtime meant (I've never been asked to pay overtime to have someone do service in my hone) she literally laughed at me.
Great Company, Timely and Knowledgeable staff! Always On point !
We’ve been using Thomas Clark since 2011, first for plumbing when we were in a rental, then for both plumbing and HVAC once we bought a house. This company is very reputable! We just had a repair on our heating system, and a 2nd problem popped up in the element right next to the repaired piece. Instead of trying to figure out whether this was just our bad luck or the repair of the 1st piece caused a problem with the 2nd piece, they just agreed to take care of it. These guys are fast and reliable and they stand by their work!
