Petro Home Services

My grandmother woke up in the middle of February with no heat because Petro skipped their scheduled delivery without notification of any sort. She called them and they refused to deliver that day because she wanted to pay by check. I had to call and pay by card up front to get them to come deliver. Petro didn't care that this was dangerous and negligent or that my grandmother had been a customer for almost 40 years. It is a slimy, unethical company.

This place is unethical. They auto enrolled me for annual service after a plumbing job and never told me they were doing that. And I did not want it. They ultimately removed the charge, but I just don't feel they are upfront in general. The plumbers themselves were skilled and do good work, however the sales people and billing department is not to be trusted.

Always excellent and courteous service provided, even when I go to the office to make payment. Have been a customer for approx 35 years.

For the past few years I have engaged the services of Petro Home for both A/C and heating contracts and maintenance. The best decision I could have made. Most recently had 3 visits to diagnose an AC issue..the third tech actually was sent out on Sunday...after hours of troubleshooting with long hours (one visit started early afternoon and the tech stayed until 730!!!) then Sunday, miracles!!! I will highly recommend!!

In the conversion of Atlas Glen to Petro. I received NO notification of changes of business or business name. My online account was cancelled, again no notification. But I did get was 200 gallons of oil at almost at $5.00. again NO notification or choice. Their response, I have an automatic delivery account & I had never made a formal yearly commit for price protection services. The yearly service plans that I have purchased for the last six years ,it no commitment to them. To add, Each time I have purchased these yearly service plans , for no additional cost I could have had price protection, but apparently I never requested it. So they thought I did not need or want it. Lesson learned..Thank you Petro. I am committed to never do business with company again and they will to be reported to BBB.