AICA Plumbing/HVAC Systems

3 reviews
  • Country: USA
  • State: Massachusetts
  • City: Medford
  • Address: 583 Riverside Ave, Medford, MA 02155, USA
  • Store
Phone number
Working hours
  • Monday: 8:00 AM – 8:00 PM
  • Tuesday: 8:00 AM – 8:00 PM
  • Wednesday: 8:00 AM – 8:00 PM
  • Thursday: 8:00 AM – 8:00 PM
  • Friday: 8:00 AM – 8:00 PM
  • Saturday: 8:00 AM – 8:00 PM
  • Sunday: 8:00 AM – 8:00 PM
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3 Review(s)
Ali Sarraf
31.07.2019

During this heat wave my ac stopped working. I called around and two different HVAC companies did not show up when they said they would. I called AICA on a Sunday and made appointment for Monday at noon. No crazy 3 hour windows. He came on time. He is very nice and explained everything as he was doing it. James and his team were able to fix my AC the same day. I highly recommend AICA.

Chris Baker
03.11.2018

James came over to diagnose why our AC wasn’t working. He said it needed freon and would be $650 to fill it up. I trusted him, so I said sure, even though that seemed pretty expensive. He filled it up and left - about 30 minutes total of his time. I couldn’t get any cold air to come out, so I called him back. He seemed annoyed, but came back to the house to diagnose again and said that I had a leak and he would have to replace the entire system for some insanely high estimate. After some argument about the fact that he didn’t warn me about the possibility of an immediate leak or offering a less expensive service to determine if there is a leak before filling it with very expensive freon, he agreed to partially refund me so that I would be charged his cost. I thought this was fair, but the problem was that he never sent me the check that he promised (I’m writing this 4 months later). I ended up calling another company that came out and did a very professional diagnosis of the problem to determine if there was a leak before telling me I should not fill it with freon. I didn’t tell them about James until after they came and did their thing so I could have a good comparison of services. Long story short, dealing with this company cost me time, headache, and $650. In return I received nothing. I can’t recommend using them, unless you want the same.

Dilara McCauley
14.09.2018

James and crew was able to fix our HVAC problem just 2 days before an open house. He is a master plumber and very knowledgeable, prompt with time and really tries to get the stuff done ASAP with the highest quality + gives a warranty for his work. I was very impressed with his thoroughness and would recommend him highly!

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