Barrett Plumbing & Heating Inc

Avoid Barrett Plumbing and Heating. If you go to the website you will notice Mr. Barrett has "testimonials" which means he can sort through mail and select only those that have good things to say about the business. It should be noted that after many years in the business there are only four testimonials. You might also notice that no where is there any reference of an assurance of satisfaction nor any guarantees. Barrett did several jobs for us but I cannot say that they “completed” jobs for us. In August we paid Barrett to thoroughly clean, check, etc the heating system. The first time the heat was turned on in Oct. ….nothing. Barrett charged us their weekend rate to send a repairman. He diagnosed the problem as an electrical one and left. The electrician came and determined it was not an electrical problem. He found a closed return valve that Barrett’s technician should have noticed. Once the vale was opened, the heat came up immediately. We sought reimbursement for the bills we incurred due to Barrett Plumbing and Heating’s error. Richard Barrett will not take responsibility for his company’s error, will not reimburse us and has the poor taste to blame the electrician for the problem. Needless to say - should you proceed to use Barrett you have been warned about Mr. Barrett’s lack of good business practice.

My wife and I had Barrett install a central air conditioning unit in our house. They were timely, fair, and did excellent work. We had a few issues shortly after the unit was installed and they were quick to fix the issues. We give them a strong recommendation and will use them again in the future.

Upper Capes Top rated HVAC & Plumbing sevices. Sales & service on the leading Brands including LENNOX, FUJITSU Mini splits, RINNAI, VIESSMANN, BRADFORD -WHITE Etc...

I called and requested a service call for no heat. They said they could schedule me in a few weeks because they were "down a couple of guys" and I wasn't an established customer of thiers ,unless I wanted to pay overtime rates. I said I no because I had furnace worked on last winter by a local company. I researched my records and found that it was Barret who did a close to one thousand dollar repair last yer. I called back and asked if they were aware that they had worked on furnace in past. She said yes but I wasn't a "REAL CUSTOMER". I asked about warrenty she said parts were under warrenty for a year but by manufacturer and work was covered for thirty days so good luck finding someone. No apology no recomendation of another company basicly just blew me off......All I can say is when and if time comes for a new furnace I will not be calling BARRETTS!

Big thanks to Eric at Barrett Plumbing. We had a clogged toilet that was beyond a basic plunger and I was in a panic since our house needed to be cleaned and prepped for renters who were arriving later in the day. The dispatcher was up front in telling me the initial house call cost and also explained additional costs if parts were needed. Eric even checked and snaked the upstairs toilet just to be sure everything was all set. I will call Barrett Plumbing again if we need help in the future. Susanna Silva