
- Country: USA
- State: Louisiana
- City: Lafayette
- Address: 1014 Bertrand Dr, Lafayette, LA 70506, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Worked perfectly. I recently purchased an older house in the Saint Streets, and my tubs and toilets were backed up 2 weeks in. They tried a few things, and eventually figured out the issue and removed a giant clump of grossness that solved my issue. They were quite a bit cheaper than most of the plumbing quotes I received. I am so glad I called!
First off they were the only place that would give me a price over the phone as well as not charge a call out fee just to have someone come and tell me their prices. They were also very quick all 3 times I have used them. They backed up their warranty no questions asked and Kenneth (two times) and Grant were both very professional through the entire process. The dispatcher was also very polite every time we called, I think his name was as Todd. My in laws recommended them originally and I will now recommend them to anyone else.
Kenneth and Raven were both AMAZING!! They took their time to show and explain things to me. They answered all my questions and even filled an last minute request!! We will definitely use Roto Rooter for and other plumming issues! Thank you both so much for fixing something 2 other people couldn't I know next time who to call!!!
I did not think to call them first for plumbing needs, but they handle more than clogs, are reliable and capable, and have someone on call when other plumbers may not be available or can't schedule for a week.
When other plumbers said “2 weeks”; Roto Rooter said “tomorrow”. Todd was very professional and pleasant. He enjoys his job, which leads to great customer satisfaction. While we had to schedule for more work than I expected, I wouldn’t trust anyone else to do the job.