
- Country: USA
- State: Louisiana
- City: Shreveport
- Address: 7223 W Bert Kouns Industrial Loop, Shreveport, LA 71129, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
We LOVED our experience with Payne. They installed our new ac system. Their technicians were on time, very respectful and worked quickly. The Payne company made purchasing our new unit easy and stress-free. The financing application was done over the phone and we received the results within thirty minutes. The office workers also treated me great on the phone. We are very happy with our decision to use the Payne company.
Excellent staff, technicians and follow up! Their prices are better than all others we checked into for a full AC/heater for our home. And they're doing more work than the higher prices to help us out. They are also good to us Military and retirees.
We have used Payne Mechanical for many years including installation of two central units. We have always been extremely satisfied with their prompt response and thorough job. This time, however, my wife noticed after the technician has left that he had tracked mud into the house and left several parts which obviously were no longer being used inside the closet where the unit is. I deducted one star for this although I would normally take off more for tracking mud in but the company has done such a stellar job in the past I only felt that the deduction of 1-star was appropriate. We will continue to use Payne for all our heating and air conditioning needs.
I called yesterday midday for estimate on installation of gas hot water heater and also needed roots cleaned out. Toilet and tub backing up. They were here at 8am this morning. Quick quality service. Installed my new gas hot water heater this morning. Cleaned out roots. Came in at 8am and done by 10:30am. Great job.
The men were very good.They tried to take care of our problem and it all seems good.I will wash tomorrow and hope we no longer have any problems.