- Country: USA
- State: Kentucky
- City: Union
- Address: 9219 Camp Ernst Rd, Union, KY 41091, USA
- Store
Josh came today and fixed a few things new gaskets and shut off valves and now all is good. Josh is a very dependable person. Sandy and Jim Krajceck
Sadly, this company doesn't even have the common courtesy to return calls. I was referred to this firm by others so, I thought I would have a decent experience. I called Josh and explained I wanted to add an expansion tank to a hot water heater as well as I wanted to add a gas cooktop lines and hookups to the new home I purchased. I get it that the 1st job was only $225 or so but ultimately I wanted plumbing services for my new home including the gas cooktop, new sink install and bathroom hookups because we added granite tops to two bathrooms. I sent send him the model number and other info on the water heater. He said that he would call me back later that day but that call never came (they should change the company name from Nevels Plumbing to NEVERS Plumbing). I called him back three times and sent text pics to his cell but again, NO RESPONSE! Finally feeling rejected, I called Lay plumbing and met Allison, she made an appointment right away for both jobs.. Avoid this Plumber !!!!!!!!! OH, never mind, they will avoid you instead.
Outstanding company and great customer service!!
Great experience . We have used Josh Nevel's and his Dad before him for many years. Very good plumbers and nice people. Dwayne works with Josh Nevel's and they are a great team. We highly recommend them. Sandy & Jim Krajceck
