Poor John's Plumbing

Jacob was great to work with. Had to trench our yard and replace the main sewer line. Came in on budget and on time. Will definitely be my plumber of choice in the future.

Promptly on time, and while my basement stairs was too tight for their machine, they were very informative and did not even charge for a house call.

I highly recommend this company. I have been dealing with drain issues for years because another plumbing quoted me thousands of dollars to fix the problem while speaking to me like I was dumb. So, I put off fixing the issue because I didn't want to deal with another plumber. When I called for an appointment at Poor John';s, the lady who answered the phone was so helpful and nice. She told me exactly what to expect. Jake offered two solutions to my problem. One easy solution that was worth a try, and if that didn't work he would quote me for the bigger job. Within 15 minutes, a problem I have been dealing with for years was fixed. My house is old and the plumbing is out-dated, so I did ask him for the same quote the other plumbing company gave me years ago. It was 1/3 of what they quoted me. Professional, courteous, helpful, and not condescending. If you are hesitant to call, don't be. You can trust this company to not rip you off.

Hands down, Poor John’s Plumbing is the best service experience I’ve had. These guys are a great value. Far less expensive than the big service companies, and most importantly absolutely honest with no sales pitch for unnecessary work or warranties. Communication via text the night before and then they were there as expected. Jake went above and beyond to get us a write up on the condition of our line, helping immensely with closing on our house. This is definitely a professionally run plumbing company, apparent in everything from scheduling an appointment, to the knowledgeable technician, to the new equipment. I only wish I had heard of Poor John’s years earlier.

I called them to remove a pressure valve in my basement that failed (I had almost zero water pressure). I previously had the valve installed a year earlier by someone else, to resize my excess water pressure. The installer installed the valve between two shut off valves to make removel very easy. I called ‘ Poor John’s plumbing ‘ to simply remove the valve, a very easy task. The person that came out several days later states had zero tools or ‘part’ and that he’d have to drive multiple 18 wheelers to job sites to carry all the parts and tools around with him. They also told me that they needed to diagnose my plumbing issues and that maybe a pipe was clogged, becuSe there is no way the pressure valve was defective and that it may takes weeks for them to figure this problem out. I told them to remove the valve that was previously installed or leave. So they removed the valve (with fixed the issue) and charged me an outrageous fee for a very simple task. They wanted to milk the simple job so I would pay them lots of money. I’m calling the cops if they ever come to my house for anything.