Fox Plumbing Co

They replaced my plumbing in my kitchen and laundry area. They did a wonderful job. Considering that they are 99% commercial, I was very fortunate to catch them at a slow time to be able to do some residential work. I don't know what the other guy is talking about, I had very good, considerate service from the office.

My experience with this company has been HORRIBLE! It all starts with the customer service when you first call the company. The rude woman that answers the phone simply answers the phone by just saying "Hello". There is no " Thank you for calling Fox Plumbing", or " Fox Plumbing, How may I help you?" It's just "Hello". Your not sure whether you just dialed someone's personal phone or have the right number at all! Once you try and request service, she can't ever give you an estimate on when a service tech will be sent out, or even try and act like she gives a sh*& about your issue is. In my experience, plumbing problems are never just small issues you can get around to solving leisurely, they are an emergency! It would be nice to have somebody at the very least give you an approximate day/time of when a service tech will be out! DO NOT GIVE THIS COMPANY ANY BUSINESS! THEY ARE INCOMPETENT, RUDE, AND SLOW!!