- Country: USA
- State: Indiana
- City: Schererville
- Address: 451 Winston Ct STE A, Schererville, IN 46375, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Great service and they know what their doing
I wish I could give them zero stars. I called them to service the tankless heater in my new house. I selected them since their website says they service and install them. The checked it and said they could find “nothing wrong” – to the tune of $200+. The house had been unoccupied for several months so that may have been an issue. Fast forward a few weeks, now we are in the house and experiencing the same issue. We call them back and again, “nothing wrong” – to the tune of $200+. I ask for an estimate to replace, and they gave me a ball-park estimate of $3,000. They say they can install a unit that I purchase. So I get a similar unit for $1,400 and arrange for the install at $145/hr. (It seemed like a better deal, even if it takes 3 hours to install, it’ll be over $1,000 less.) On the appointed day, their “head service man” with “23 years of experience “ shows up and tells my mom – who lives with us – “I’ve never put one of these in before…it’s going to take some time.” I called their office and told them about my past 2 calls, and now you send a guy who’s never installed these units before? I said, “get him the f&%k out of mu house.” They called him and had him leave, but he had to return as he “forgot” to turn on the gas and water. Never again with these jokers, never again.
The job got done but they are very, very let me repeat that...very expensive. Do yourself a favor..shop around and get a few quotes from other paces first unless of course you like paying 30% more. Sorry Reichelt I won't be coming back.
Know what there doing quick and good hospitality
We recently had a Reichelt Plumber out to fix a leak in gas line. When the guy showed up he didn’t even have the required tool to check. He was called specifically for that reason. He wanted to go back and bring but said it will be on our time and the mileage plus the $40.00 charge. Fortunately NIPSCO GUY happened to show up and he had the tool. He found the small leak. Reichelt didn’t do anything except to cut a small piece of drywall to tighten a pipe per NIPSCO guy. After an hour of standing and doing nothing he handed a bill for $254.00. We had to use our credit card to get rid of the guy. If you let him stay in our house any longer we may have to sell our house to pay these money hungry thieves. BEWARE with this unscrupulous company.
