Gordon Plumbing, Inc.

Great company, great people. Knocked out a water heater for me while I was out of town. Communication was outstanding. Couldn’t recommend enough.

We have a clogged drain. After having 4 others companies come out and they couldn't fix it. According them them I needed all new pipes!! Josh from Gordon's came in did his job and fixed the clog. Without trying to sell me $3000 pipe replacement.

Very unprofessional, you do not get what you pay for with this company, they do a really bad job and they don’t want to come back to fix it... don’t waste your time and money. Stay away from this company.

Overpriced, Unprepared, Bad Service, and Threatening Before you think I am a hothead, read this: I called Gordon hoping for a more personal touch and maybe a less expensive bill than a larger brand company. Had a busted garbage disposal and a leak under the kitchen sink. I told the receptionist what I needed and asked about getting my own garbage disposal and having their plumber install it. She said , “You can do that but you’ll be charged $100 for the installation. I assumed that letting them install their own disposal unit might include a lower labor cost but did not ask. I did ask if their plumber would have a garbage disposal with him and was told, yes, he would. Our plumber arrived. He checked under the sink and said he couldn’t find a leak, but there was an open pipe connection with dried material around the opening suggesting it was the source. He could not tell where the pipe came from given som extra lines from an old ice machine (not working or turned on). I asked him to plug the opening. He said he couldn’t because he didn’t have the right materials! He told me it was easy and I could just go to Lowe’s and do it myself. (Um, that’s why I called you.) So I asked him to replace the disposal. He told me he did NOT have one on the truck and had to go to a store and buy it. He returns with an expensive unit plus mark up, installs it, and shows me a bill for about $530 explaining that he had bought the brand that matched the broken unit and then billed me for the time he went shopping. That’s over 2 hours for labor and a bill of $530 for a garbage disposal! (Checking the leak took less than 10 minutes.) So I asked him to call his supervisor. He called and they did cut the bill but only around $75 and only after extended haggling. While on the phone, he makes this comment to his supervisor so I can hear him, “I’m not sure I’m gonna take any more of this”....as if he was thinking about getting physical. Like I had no right to challenge an outrageous bill. Don’t get me wrong I was not happy, but I was not threatening in any way. They got my money. I wouldn’t give him yours. Would you want this man in your home?

Great service and great work from they're employees..